BEEP Support
Need help with BEEP? Here is how to reach us, and how to handle the most common things yourself.
Contact us
In the app: Profile → Contact us or raise a complaint. Choose what it is about (general help, feedback, something broken, a formal complaint, or legal) and send it.
By email: beepcircle@gmail.com. Write from the email address on your BEEP account, or tell us your handle, so we can find your account.
Report someone or something
- A person: open their profile and tap Report. Block stops you and them from seeing or reaching each other anywhere in BEEP.
- A beep: open it (tap the beep, or its ⋯) and use Report or Block.
- A chat message: press and hold the message, then tap Report.
We review every report. If someone is in immediate danger, contact your local emergency services first (112 in India).
Delete a beep, a reply or a connection
Open a beep and tap the bin to delete it, or your reply to it. To end a connection, open their profile and tap Disconnect. See Deleting some of your data for what goes and what stays.
Delete your account
In the app: Profile → Delete account. It takes effect at once and cannot be undone.
Without the app: email us from the address on your account. See Deleting your account for what happens to your data and how long it takes.
Complaints about content or your data
Formal complaints can go to our grievance officer, whose details are in the Privacy Policy, or through Profile → Contact us or raise a complaint → Formal complaint. We acknowledge every complaint within 24 hours and resolve it within 15 days.